Sometimes due to network fluctuations, the recorded video fails to upload successfully.
Such stuck videos can be restored from the library.
1. Click on the StoryXpress extension.
2. Click on the library.
3. Click on the thumbnail of the video.
4. Click on the re-try option to restart the uploading process.
Once the video is successfully uploaded, the %bar will turn green and the ‘ Go to dashboard’ button will appear.
You are requested not to cancel the process in middle else the video might get lost.
In case you have any further questions, please reach out to firstname.lastname@example.org.