Video expiry is a privacy feature using which you can set an automatic schedule for your videos to expire.

If you wish to review and/or update the expiry for your account, please navigate to Dashboard > Settings > Basic and follow the below steps.

  1. Go to ‘Settings’.
  2. Select ‘Basic’.
  3. Look for ‘Video Settings’.
  4. Look for ‘Video Expiry’.


You can select any option that suits your requirements however you should select ‘Never Expire’ if you do not want your videos to get auto-expired.

For your reference, here is a screenshot of the said settings page.

StoryXpress > Video Settings > Video Expiry


In case of any concerns or queries, please email us at and we will help you out.